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I am a Starbucks addict. If I wasn’t addicted, I’d never do business with this outfit again. Why? Because I regularly drink Venti Mocha Frappuccinos with a single shot of espresso blended in and almost every time, I don’t get what I paid for.

The problem with the majority of Starbucks is that they make the frapp with the shot in it, fill up the cup and then dump out the remainder (usually 20%) or so that’s in the blender. The problem when you dump that 20% out, they dump out 20% of my espresso shot that I paid an extra 75 cents for. That adds up if you have an average of 5 of these drinks a week.

I’ve called Head Office about this issue to see if I was ordering it wrong, like get it on the side or order a “complete shot”, the customer service said that there shouldn’t be any dumped out. This isn’t the case though at the majority of Starbucks I go to. After a trip to Maple Grove, Minnesota Starbucks yesterday, I saw the girl dump out about half the drink which meant half my shot was gone. I took the drink, couldn’t taste the shot so asked for another shot (not a remake of the drink, I wasn’t trying to be a jerk) because she dumped half of it out. I guess I was a mental- case for saying something about this, she told me that it’s the nature of frappucinos to dump some out so I could never get the full shot I bought and then reluctantly gave me a shot of espresso to add in myself. If I had a gun, I would have shot myself right there in front of her because it appeared I was very out of line for saying something and don’t deserve to live on the same planet as that barista.

I know there are more important things in life than getting screwed by Starbucks on a regular basis by a fifth of a shot of espresso or so but it’s a crappy way to start the day off – getting screwed, even if it’s just a little screwed. If I wasn’t addicted, I wouldn’t piss and moan about this issue but the problem is that Starbucks has what I need…


 

 

 
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